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DUKAS_156325364_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325343_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325366_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325363_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325362_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325356_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325347_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325342_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325370_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Resource Dispatcher Nigel Sena.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325368_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325358_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325357_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325348_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325346_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325360_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325350_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Call Coordinator Amelle Jebari with Kate Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325349_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Resource Dispatcher Nigel Sena.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325345_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Resource Dispatcher Toni Reed with Katie Strick.
© MATT WRITTLE / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325344_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Resource Dispatcher Nigel Sena with Katie Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325374_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325373_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325371_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Resource Dispatcher Nigel Sena with Katie Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325353_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
Emergency Resource Dispatcher Toni Reed with Katie Strick.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325352_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325351_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325355_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
© Matt Writtle / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUKAS_156325354_EYE
Panic, fear and abuse: my day in the 999 call handlers' control room
Pressure levels in the ambulance service are at their highest level, with workers quitting, spiralling waiting times and public mental health at crisis point - so how is all of this affecting the people taking the calls? Katie Strick spends 12 hours on the frontline.
Ambulance 999 call centre in Waterloo, central London.
© MATT WRITTLE / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
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http://www.eyevine.com
(FOTO: DUKAS/EYEVINE)
© Evening Standard / eyevine. All Rights Reserved. -
DUK10052997_003
PEOPLE - Die Royals - Bilder des Tages
Prince William, the Duke of Cambridge, visiting the Centerpoint charity to launch the new helpline. Prince William today launched the Centrepoint Helpline as it was hailed a "major step" towards ending youth homelessness. He joined Evening Standard proprietor Evgeny Lebedev at the service’s central London HQ, listening in to one of the first calls and chatting to staff and volunteers. As Prince William arrived, he was greeted by Mr Lebedev, who told him the appeal had reached £3.25million. The Prince said he was "very pleased" and called it "a very successful campaign".
© Jeremy Selwyn / Evening Standard / eyevine
Contact eyevine for more information about using this image:
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(FOTO: DUKAS/EYEVINE) *** Local Caption *** 01795502
(c) Dukas -
DUK10052997_004
PEOPLE - Die Royals - Bilder des Tages
Prince William, the Duke of Cambridge, visiting the Centerpoint charity to launch the new helpline. Prince William today launched the Centrepoint Helpline as it was hailed a "major step" towards ending youth homelessness. He joined Evening Standard proprietor Evgeny Lebedev at the service’s central London HQ, listening in to one of the first calls and chatting to staff and volunteers. As Prince William arrived, he was greeted by Mr Lebedev, who told him the appeal had reached £3.25million. The Prince said he was "very pleased" and called it "a very successful campaign".
© Jeremy Selwyn / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE) *** Local Caption *** 01795503
(c) Dukas -
DUK10052997_002
PEOPLE - Die Royals - Bilder des Tages
Prince William, the Duke of Cambridge, visiting the Centerpoint charity to launch the new helpline. Prince William today launched the Centrepoint Helpline as it was hailed a "major step" towards ending youth homelessness. He joined Evening Standard proprietor Evgeny Lebedev at the service’s central London HQ, listening in to one of the first calls and chatting to staff and volunteers. As Prince William arrived, he was greeted by Mr Lebedev, who told him the appeal had reached £3.25million. The Prince said he was "very pleased" and called it "a very successful campaign".
© Jeremy Selwyn / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE) *** Local Caption *** 01795505
(c) Dukas -
DUK10052997_001
PEOPLE - Die Royals - Bilder des Tages
Prince William, the Duke of Cambridge, visiting the Centerpoint charity to launch the new helpline. Prince William today launched the Centrepoint Helpline as it was hailed a "major step" towards ending youth homelessness. He joined Evening Standard proprietor Evgeny Lebedev at the service’s central London HQ, listening in to one of the first calls and chatting to staff and volunteers. As Prince William arrived, he was greeted by Mr Lebedev, who told him the appeal had reached £3.25million. The Prince said he was "very pleased" and called it "a very successful campaign".
© Jeremy Selwyn / Evening Standard / eyevine
Contact eyevine for more information about using this image:
T: +44 (0) 20 8709 8709
E: info@eyevine.com
http://www.eyevine.com
(FOTO: DUKAS/EYEVINE) *** Local Caption *** 01795504
(c) Dukas